Privacy Policy

Welcome to Bazarville ("we," "us," "our," or "Bazarville"). Bazarville is a partnership business based in Bhopal, Madhya Pradesh, India, engaged in customized corporate gifting, promotional merchandise, printing, apparel, personalization, and related products and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website, www.bazarville.com, submit an enquiry, request a quotation, place an order, communicate with us, or use our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with Bazarville:

Personal Information

• Full name
• Company or organization name
• Mobile number
• WhatsApp number
• Email address
• Billing address
• Shipping/delivery address
• GST details, where applicable
• Business and company information
• Information submitted through enquiry or quotation forms

Order & Customization Information

When you place an order or request customized products, we may collect:

• Product details
• Quantity
• Customization requirements
• Company logos and brand assets
• Artwork and designs
• Photographs or other files supplied for customization
• Names, designations, or other personalization details
• Billing and delivery information
• Payment and transaction information

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Website usage information
• Referring website or source

We may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

2. How We Use Your Information

We may use the information collected from you to:

• Respond to enquiries and requests
• Prepare quotations
• Process and fulfil orders
• Provide customized products and services
• Communicate regarding orders and enquiries
• Coordinate designs, artwork, production, packaging, and delivery
• Process payments
• Arrange shipping and logistics
• Provide customer support
• Maintain customer and business records
• Improve our products, services, and website
• Prevent fraud, misuse, or unauthorized activities
• Comply with applicable laws and regulations
• Send service-related communications
• Send promotional communications where permitted by applicable law

3. Custom Designs, Logos and Artwork

Bazarville provides customized printing, gifting, branding, apparel, merchandise, and personalization services.

If you provide us with a company logo, artwork, photograph, brand identity, design, or other content, we may use that material for the purpose of preparing, producing, customizing, and fulfilling your order.

You are responsible for ensuring that you have the necessary rights, permissions, licenses, or authorization to provide such material to Bazarville.

We will not knowingly use customer-provided confidential artwork or business information for purposes unrelated to the requested service without appropriate authorization, except where disclosure or use is required by law.

4. Payment Information

Payments made through our website or through payment links may be processed by third-party payment gateway providers.

Bazarville does not intend to store complete debit card, credit card, banking passwords, or other sensitive payment credentials on its own servers.

Payment information may be processed directly by the applicable payment gateway or financial service provider according to its own terms, privacy policy, and security practices.

5. Sharing of Information

Bazarville does not sell or rent your personal information to third parties.

We may share relevant information where necessary to provide our products and services, including with:

• Payment gateway providers
• Courier and logistics partners
• Shipping and delivery providers
• Website hosting and technology service providers
• Printing, manufacturing, or production partners
• Design or service providers working on your order
• Professional advisors, accountants, auditors, or consultants
• Government authorities or law-enforcement agencies where required by applicable law

Information shared with service providers will generally be limited to what is reasonably necessary for the relevant business purpose.

6. Cookies

Our website may use cookies and similar technologies to:

• Ensure website functionality
• Remember user preferences
• Understand website traffic
• Analyze website performance
• Improve user experience
• Support marketing and analytics activities

You may control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Data Security

Bazarville takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, absolute security cannot be guaranteed.

8. Data Retention

We may retain your personal information for as long as reasonably necessary for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Maintaining transaction records
• Accounting and taxation
• Resolving disputes
• Preventing fraud
• Complying with applicable legal and regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to personal information held by us
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent for certain processing activities
• Opt out of promotional communications
• Raise a privacy-related concern or complaint

Requests may be submitted using the contact details provided at the end of this Privacy Policy.

10. Marketing Communications

With your consent or where otherwise permitted by applicable law, Bazarville may contact you regarding:

• New products and services
• Corporate gifting solutions
• Customized merchandise
• Promotional offers
• Seasonal and festive campaigns
• Business updates
• Special offers and events

You may request to stop receiving promotional communications at any time.

However, opting out of marketing communications will not prevent us from sending essential communications relating to your orders, quotations, payments, deliveries, or other transactions.

11. Third-Party Links

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

Bazarville is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. Business Information

Bazarville may collect information relating to companies, organizations, corporate customers, vendors, resellers, employees of customer organizations, and business representatives.

Where such information contains personal information, it will be handled in accordance with applicable privacy and data-protection requirements.

14. Legal and Regulatory Compliance

Bazarville may collect, use, preserve, or disclose information where reasonably necessary to:

• Comply with applicable Indian laws and regulations
• Respond to lawful requests from government authorities
• Protect the rights, property, and safety of Bazarville, our customers, employees, or other persons
• Detect or prevent fraud, security issues, or unlawful activities
• Resolve disputes and enforce applicable agreements

15. Changes to This Privacy Policy

Bazarville may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to periodically review this Privacy Policy.

16. Contact Us

For questions, requests, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

For privacy-related requests, please mention "Privacy Request" in the subject line of your email.

We will review and respond to valid privacy requests within a reasonable period and in accordance with applicable law.